Verizon will charge you the remaining balance of the device payment agreement for both devices if you have a Buy One, Get One offer. Your contract's terms and conditions will provide you with information regarding any early termination fees. $20 per month at the end of months 18 through 22.$10 per month at the end of months 7 through 17.For example, the cost would be $175 if you decided to end your contract a year after entering it. The maximum fee is $350 and is calculated based on the length of your contract. You will only pay Verizon wireless termination fees if you cancel your 2-year contract before it ends. Here are some of the things you need to be aware of before ending your Verizon contract: Early Contract Termination Fees Calculation Things to Consider Before Ending Verizon Contract Get a Cancelation Ticket NumberĮnsure you get a cancelation ticket number for your request, so you can follow up to confirm if the cancelation was successful.Ĭommunity Phone has researched all the common issues people face with major landline providers across the United States to ensure seamless, high-quality service for our customers. Retention may take about 15 mins of the call, and the customer service reps may not give up unless they are convinced about the cancelation. Reducing the cost of your plan by $10 - $20 per month.Offering to suspend your service for a month or two.Some of their retention tactics include, but are not limited to: Verizon's customer service will do whatever it can to try and prevent you from canceling your service. Not receiving the promotional offer you thought you were getting.To avoid being retained by the customer service reps, you may use excuses like: The next step in the Verizon canceling contract process is to explain the reason behind the cancelation. The account PIN or the last four digits of the account owner's social security number.Once you have reached the customer service department, you need to provide your account information, which includes: You cannot cancel your service online or via email. Only the account holder can call to cancel the service, and customer care is open only during weekdays and business hours only. Call Verizon Customer ServiceĬall Verizon customer care at (844) 837-2262 Monday – Friday, 8:00 am to 5:00 pm ET, to cancel your subscription. You can cancel Verizon phone service in 4 steps: 1.
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